Look for the PWF 'Trusted Installer' mark and benefit from professional installation and complete protection of your next home improvement project.
<< Back
<< Back
Installer Portal update is launching today
30/08/2023
Over the past few months, many of our Trusted Installers have asked "What do we do if our customer cancels an installation once a deposit has been taken?"
Firstly, if it's within your Terms and Conditions, of course, you refund the deposit paid by your customer.
...and here’s where our new feature comes in!
From today, you'll now also be able to cancel the deposit registration via our Installer Portal.This keeps your information up-to-date for easy reference in the future, and it also helps us maintain the correct details which we are obligated by agreement to provide and share with our underwriters.
Watch our step-by-step video guide to walk you through the simple process
Any questions? E-mail us at support@pwfed.co.uk >>
LATEST NEWS
Case Study: A deposit paid. An Installer gone. Here’s what happened next...
Discover how a PWF Insurance Backed Guarantee provided protection when a company was no longer trading five years after installation. Read the real-life case study.


