The Plastics Window Federation is represented by it's members throughout the whole of the United Kingdom.

Members of the Federation are companies both large and small, that provide domestic, commercial and industrial customers with replacement window, door and conservatory installations.

We endeavour to select only companies who are committed to work to the highest standards, offering only products of confirmed quality, with every installation protected by a policy of insurance issued through the Federation.

To protect the general public as an independent body when purchasing PVC-U and aluminium products from its members should they cease trading.

To ensure to the best of the Federation's ability that it's members follow the rules laid down by the Federation.

To give advice and information to the public as to recommended systems and installation methods.

To offer an independent surveying service in cases where a dispute has occurred between the customer and the member company.

To ensure that protection within the terms of the Policy of Insurance is given to the customer in the event of a member company not being able to honour its own guarantee due to ceasing to trade.

For many years the general public was not protected to a satisfactory degree. Companies have offered a guarantee but some have not been able to fulfil their obligations due to liquidation or ceased trading.

The Federation will ensure to the best of its ability that customer complaints are dealt with quickly and the necessary action is taken immediately.

The Plastics Window Federation is authorised and regulated by the Financial Services Authority (FSA) under registration number 308158.